The complete care pathway

Five steps, with the doctor responsible at every clinical point

Online care should make access easier without hiding identity, limitations, price, records or responsibility.

  1. 1

    Check the boundary

    Confirm that you are located in India, the situation is not urgent, and no known physical examination is already required.

    Result: request online care, arrange in-person care, or seek urgent help.

  2. 2

    Request a time

    Contact the clinic, confirm the current fee and choose an available consultation time. Paid online scheduling remains disabled until its verification gate is complete.

    Result: a confirmed appointment—not an unverified form submission.

  3. 3

    Prepare the case

    Share the relevant history, current medicines, diagnoses, reports and questions. Keep sensitive details out of ordinary WhatsApp messages where possible.

    Result: the doctor has the context needed to decide whether remote care is appropriate.

  4. 4

    Consult the doctor

    Meet Dr. Rajkannya H. Chandewar. The doctor confirms identity, location, consent, clinical limitations and the next appropriate step.

    Result: written advice, prescription when appropriate, or referral for in-person/conventional care.

  5. 5

    Review, do not repeat blindly

    Track what changed, report new or worsening symptoms and return at the recommended interval. The plan can be reviewed rather than repeated indefinitely.

    Result: a documented follow-up decision.

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